Frequently Asked Questions

Ready-made radiators can be dispatched for next day delivery if ordered before 12 noon, otherwise these will be dispatched within 1 working day from the order being placed. Bespoke, painted cast iron radiator orders will be ready for dispatch in 10 working days. Hand Burnished orders can take up to 6 weeks to complete. We shall contact you to let you know when your order is ready to arrange a convenient delivery date with you.

The size of the cast iron radiator you require will depend on the size of the room you wish to heat. A BTU (British Thermal Unit) is a unit of measurement of heat per hour. Each radiator comprises of a number of sections assembled at Trads. Each section generates a specific BTU. If you divide the total room BTU requirement by the individual section BTU output, it will give you the total number of sections required for that room, which may be split into one or more radiators as space permits.

We have a helpful BTU calculator that will determine the size and quantity of radiators needed per room. https://www.tradscastironradiators.co.uk/btu-calculator

Your cast iron radiator will include all leg and mid sections. You have an option to add wall stays, thermostatic or manual valves, bleed nipples and pipe shrouds to your order. For ready-made cast iron radiators you will need to continue shopping to add these items to your basket. For Build Your Own cast iron radiators you will be prompted to add these items in a step by step process.

Painted radiators simply need to be wiped with a damp cloth and dried with a soft non-abrasive one, as and when required.

Our full polished finish on our cast iron radiators is offered with a lacquer coating for an additional charge, this will protect the radiator from rusting, particularly in a bathroom setting. If this option is not chosen we recommend a regular application of 3 in 1 oil. Rust can be removed from the radiator should it develop with WD40 or a similar product.

All Trads cast iron radiators come will a full lifetime guarantee, subject to terms and conditions.

We offer two delivery services for our cast iron radiators:

Kerbside as standard
Your cast iron radiators and towel rails will be delivered to the kerbside outside the delivery address only. More information on delivery costs can be found on our web page link https://www.tradscastironradiators.co.uk/delivery

Room of Choice Delivery Service (subject to a survey)
Available for cast iron radiators and towel rails to be delivered in the UK mainland, pricing as follows:
1 to 5 radiators £150
More than 5 Radiators £150 + £10 for each subsequent radiator.

If our Room of Choice delivery service is selected please note we cannot offer next day delivery on our readymade radiators.

For overseas delivery please call 0808 178 5533.

All our cast iron radiators and towel rails can be fitted using standard BSP fittings. BSP Sizes are always in imperial measurements – Trads cast iron radiators are fitted with half inch BSP reducing bushes, unless other specified.

As many of our cast iron radiators are ordered as bespoke items that are made to order, we are not able to offer a ‘Sale or Return Policy’ for non-faulty goods. If you believe your cast iron radiator to be incorrect or faulty please contact a member of our team who will be able to advise you on the best course of action to take. Freephone: 0808 178 5533 or email sales@tradscastironradiators.co.uk.

We do not recommend running Trads cast iron radiators on systems that operate above 45 PSI (3.10 bar)